Hotel Policy

Hotel Policies: At Cristal Hotel Abu Dhabi, we prioritize the comfort and safety of our guests. Our policies are designed to ensure a pleasant and seamless experience throughout your stay.

Check-in/Check-out:

Check-in time: 2:00 pm
Check-out time: 12:00 nn
Early check-in and late check-out may be available upon request and subject to availability. Additional charges may apply.

Booking and Reservation:

Booking Engine: Use our convenient online booking engine to secure your reservation effortlessly.
Room Availability: Check real-time room availability through our website or contact our reservations team for assistance.
Booking Policies: Familiarize yourself with our booking policies, including cancellation terms, payment methods, and any applicable charges.

Payment:

Accepted Payment Methods: We accept major credit cards and cash payments.
Cristal Hotel may pre-authorize credit cards to validate the card and secure the reservation.
Deposit: A deposit or pre-authorization on your credit card may be required upon check-in for incidental charges.

Cancellation:

Cancellation Policy: Please refer to your booking confirmation for our cancellation policy. Policies may vary based on room type and rate.

Smoking Policy:

Smoking: Cristal Hotel Abu Dhabi maintains a non-smoking policy in indoor public areas, meeting rooms, and recreational facilities. For guests who smoke, designated smoking areas are available in smoking guest rooms, outdoor areas, and bars.

General Policies:

Guests must be at least 18 years old to check in. ·
Visitors: For security reasons, only registered guests are allowed in guest rooms after 10:00 PM. ·
Conduct: Guests are expected to respect other guests and hotel property. Disruptive behavior may result in eviction without refund.

For more details or specific inquiries about our hotel policies, please feel free to contact our front desk. We look forward to welcoming you to Cristal Hotel Abu Dhabi and ensuring you have a comfortable and enjoyable stay.