Cristal Hotel Abu Dhabi has earned ISO Certification for quality management. The deluxe property was assessed and registered by Systems Certification International and found compliant in accordance with the ISO 9001:2008 standards outlined for Quality Management System. The scope of certification covered receiving, storage, food processing, food and beverage services, hospitality services and rooms.

Commenting on the achievement, Kamal Fakhoury, COO of Cristal Group, stated, "Quality is a key differentiator for our brand and built in our standards, policies and operational procedures. While our commitment has continuously been recognized by our guests, team members and associates, obtaining ISO 9001 certification further validates that commitment and recognizes Cristal Hotel Abu Dhabi's dedication to meeting globally recognized standards".

Since its opening, Cristal Hotel Abu Dhabi that is located in the heart of Abu Dhabi's business district, has made quality assurance and customer service core to its objectives. The hotel boasts 192 rooms and suites with views of Abu Dhabi's skyline, three food and beverage outlets, seven dynamic and spacious meeting rooms and business centre. There is also the exclusive Cristal spa offering signature treatments, state-of-the-art gymnasium, indoor swimming pool and beauty salon.